At Florist Harringay, we pride ourselves on being your trusted local florist, dedicated to serving households and businesses throughout Harringay. Your satisfaction is our top priority, and we're committed to ensuring every bouquet and arrangement arrives as fresh and beautiful as promised. That’s why we back every purchase with our Fresh Flowers Guarantee—so you can enjoy vibrant, long-lasting flowers with complete peace of mind.
While we take every precaution to protect your flowers during transit, occasionally, damage may occur. If your order arrives with any visible damage or does not meet the quality you expect, please report the issue within 24 hours of receipt. To assist us in resolving the issue promptly, we may ask for photos of the flowers and packaging. Our team will review your case with care and respond swiftly, ensuring you receive the service you deserve.
All flowers from Florist Harringay are hand-selected for quality and freshness. Our guarantee covers flowers that should remain at their best for a minimum of five days from the date of delivery, provided water is refreshed and basic care instructions are followed. If your bouquet fails to meet this freshness standard, please let us know within this window so we can put things right.
Your happiness is at the heart of what we do. If your flowers are damaged on arrival or do not stay fresh for the full five-day guarantee, you can request a full refund, a replacement bouquet, or store credit—simply let us know your preference. Refunds are typically processed within 3-5 business days once approved, and replacements are scheduled for delivery at your earliest convenience.
We stand by our commitment to serve Harringay with integrity and care. If you wish to make a complaint about your order or any part of our service, please contact us within seven days of your delivery. Provide as much detail as possible about your concern. Our customer support team will acknowledge your complaint promptly and work with you to find a fair and satisfactory solution. If a resolution cannot be reached immediately, we will keep you updated every step of the way until the matter is resolved.
Florist Harringay is proud to be a trusted part of the local community. We have built our reputation on delivering only the freshest flowers, reliable service, and transparent policies to our neighbours and nearby businesses. Your feedback helps us grow and improve, so please let us know if you feel your experience did not match our promise. We are here to ensure every delivery meets the high standards our Harringay customers deserve.
By choosing us, you’re supporting a local business committed to quality, fairness, and outstanding fresh flower arrangements. Thank you for letting us share the beauty of blooms with you in Harringay. If you have any questions about our returns, refunds, or complaints process, our team is always ready to help.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
